Our charges are made up of 3 items.
1. Standing Monthly account fee
2. Return fee per item. Choose from 1 of our 3 Service levels
3. Consolidation & Shipping Charges back to you

1.Monthly Account Fee
A standing charge per month that Includes all addresses for either Europe or North America.

1.Monthly Account Fee Price per Month GBP excl VAT Price per Month EUR excl VAT
per month
per month
North America
USA, CAN, (Mexico coming soon)
per month
per month

2.Return fee per Return

Standard+ Return Service – per Return
Our Most Popular Service for Retailers.
We open the packet, verify the item and send the following info.
Customer, Name, Order/invoice no. Item SKU / title and date
Per Return
2.00 Euros
Per Return


Basic Returns Service
We do not open the packets on this Service
This is a returns notification service only. An order or ref number will be recorded from the outside of the package and sent to you.
Per Return
1.40 Euros
Per Return


Grading Service Return Fee
This service includes the same information as our Standard+ service above plus we will check and grade items for potential re sale to new customers or prepare for sale through FBA
Per Item
2.50 Euros
Per Item

If a package contains 2 items on our Basic or Standard + service you will be charged only 1 fee.
Grading service fees are per item graded.

3.Consolidation & Shipment Charges back to you

Box Preparation Fee – per box – std up to 60x40x40
Le >60x40x40
3.50 Euros
4.00 Euros
Pallet Preparation Fee – per pallet £14.00
per pallet
18.00 Euros
per pallet
Shipping At Cost At Cost

We will source the cheapest option for consolidated shipments to you at time of shipping,
Shipping rates available on request
We do not charge any storage fees.

Other Services
Other ways in which we can help manage your returns and orders and save you time & money.

Order Fulfillment
– Available in USA, Germany

FBA Bulk Stock Receiving Service
We can process your FBA stock returns see here

Re Sell – Pick, Pack & Send Fulfillment Service– Only available in certain countries.
Re Sell your returned items to your new customer or let us Prep them for sale through FBA

Item Disposal & Donation to Charity
For more information and pricing on any of the above please Contact Us

Terms & Conditions
For our Terms & Conditions please click here