GBP Pricing Ezi Returns

Our charges are made up of 3 items.

1. Standing Monthly account fee.

2. Return fee per item. Choose from 1 of our 3 Service levels

3. Consolidation & Shipping Charges back to you.

Labels are available if required for providing postage paid labels to your customers.

2019 Prices shown are effective from 1st January 2019.


1.Monthly Account Fee

1.Monthly Account Fee

2019 Price GBP excl VAT

Europe Account
Fee included All Countries DE, UK, ES, FR, IT, POL
Label solution available for other EU coutries
per month
North America & Australia Account
Fee Includes All Countries USA, CAN, AUS
per month
Worldwide Ezi Account
When you subscribe to 2 account fees this is classed as our Worldwide Account and includes extra countries as we add them. 
per month

2.Return Processing Fees

Basic Returns Service
We do not open the packets on this Service. This is a returns notification service only. 1 piece of information is recorded. This is usually an RA number or order number from the outside of the package.
£1.25 Per Return


Standard+ Return Service – per Return
For each return package received we record the following if available
– 1 of the following – RA or Order or invoice number. If none of these are available we record Customer Last Name if available.
– Item SKU or title and quantity plus date received.
If a package contains up to 3 items you will be charged only 1 fee.(subject to certain conditions)

£1.70 Per Return


Grading Returns Service
Grading service includes the same information as our Standard+ service above plus we will check and grade items. Grading service fees are per item graded.
per Item


3.Consolidation & Shipping Charges

Box Preparation Fee – per box – std up to 60x40x40cm
(<20kg Vol weight)
Box Preparation Fee – per box – Large >60x40x40cm
(>20kg Vol weight)



Pallet Preparation Fee – per pallet

per pallet

Plus Shipping – rates available on request 


Item Disposal & Donation to Charity
For more information and pricing on any of the above please Contact Us

Terms & Conditions
For our Terms & Conditions please click here