What we Offer
Ezi Returns offer a simple, cost-effective and reliable Global returns solutions, local returns addresses and reverse logistics for on-line sellers.
Currently we offer Returns addresses for e-commerce businesses of various sizes selling into France, Germany, Spain, Italy, UK, USA & Canada.
We are adding more countries to our service all the time so please ask if you require other locations.
International Returns Service for Low Volume Sellers
If you have occasional or minimal returns but need a returns address in the UK, France, Spain, Germany, Italy, USA or Canada we have a plan to suit your business budget.
A small monthly fee allows you to use our address in those countries to conform to policies such as Amazon’s International returns policy and enables customers to easily return their purchases to us in their own country. Amazon recently updated their policy, see here.
Medium & High Volume sellers
We handle returns for many categories of products including gifts, clothing, footwear, tools, Outdoor gear, cleaning products, fancy dress, and more. Our pricing is simple and affordable and we can customise our service to your needs. If volumes are sufficient and you do not need our Standard+ service we also offer a Basic Returns Notification service. Please contact us for more information.
Most of our customers choose from our basic Returns Service or our Standard+ Returns Service – Our most Popular
The Basic Service is a notification service only, we do not open the packet but record an order number from the outside of the packet and this information is delivered straight to your inbox.
The Standard+ Service suits most retailers. We open the package, verify the item and send you the customer name, order or invoice number, Item SKU or title and date received.
Returns Grading Service
In addition to our Standard+ returns service we also offer a returns inspection & grading service to establish whether items can be re sold, repaired or disposed of for you saving time and money on returns and the option to re sell graded items without having them shipped back to you.
FBA Stock Returns Service
If you use Amazon FBA or another fulfillment solution and need to have an address to remove stock to we can help. See our Pay as you Go FBA Returns account
Ad Hoc or Occasional Returns
We understand that for some sellers who may have very few returns that a service like ours may not suit you. If you have occasional returns across Europe and need to provide a pre pad label to your customer to get the goods back to you, we can help.
Re Sell – Pick, Pack & Ship Fulfillment Service
Make money from your return quicker. Our Re pack & Ship Service gets your re sell-able returned items re sold quicker back into the market. More info here
Charity Donation Service
If you do not need your goods back or if costings allow then this could be a win win. Your business could benefit by offsetting the donation of returned items against tax plus you would be helping a good cause.
Please contact us with your requirements
Selling and Returning Goods Outside the EU?
Ezi Returns together with UKP Worldwide can help you with issues surrounding Non EU returns. We have produced some guidance notes on what you need to do be compliant and to help get returned goods back to the EU without incurring duties or taxes. Read More.