Help, Ideas & Suggestions for Sellers affected by Coronavirus
We understand that many of our customers will be experiencing very difficult times in your business due to the current situation affecting much of the world. We are 100% confident that e commerce will actually be one of the sectors to recover and flourish quickly as the situation stabilizes, we want to assure you we are here for you in good times and bad.
Below is what we are doing currently to help and further down the page are some ideas, Suggestion and links to help you.
What Ezi Returns are Doing
Account Pausing - If you receive no returns or think you need to pause your account whilst the situation evolves please let us know. There is no need to cancel your account. We will not charge any monthly account fee from 01 April on paused accounts until further notice for any sellers for whom we do not receive and process any returns. There is no commitment required on your part and you can later cancel, continue pausing or re activate your account at any time. This means you can keep the return addresses in place while the situation stabilizes. The account Pausing option is available for the whole months of April & May
Free storage - For any sellers pausing their account or if for any reason we are unable to ship due to restrictions in place by either courier, national, local or authorities. We will NOT impose any storage fees.
- If you want to pause your account please e mail us.
- All other actions stated above will be implemented without any further action needed by you.
- Please inform us if you are unable to receive shipments so we can hold shipments for you.
Keep Up to Date with Corona virus issues affecting our services here
Business Rates relief
Grant Funding & other loan schemss
- Fees waiving or reductions
- Flexible loan or overdraft facilitates and relaxing of terms