Ezi Returns is an international enterprise with registered businesses in both the UK and France and works with key partners in many other countries.
Accounts, Admin &
Leanne has been with Ezi since early 2018 and as the business has grown a lot in that time, she has been a fundamental part of that growth doing almost every job there is! Her main role is taking care of the business accounts and admin responsibilities. She is also a point of contact handling new customers set up as well as helping out and dealing with customer service related duties.
Marcus joined Ezi in October 2018 just as Ezi was experiencing huge growth in clients and at the peak time of year. His main role is all things related to customer services. This includes dealing with queries, new customer inquiries, on-boarding new clients and much more. Marcus brings German, English, Spanish & French language skills enabling us to offer customer support in these languages.
Director - Operations, Logistics
& Customer Services
Lorna joined Ezi Returns at the start of 2017 and quickly began making her mark in driving the business forward. With her attention to detail and many years experience in retail and e commerce, Lorna has been in the same position as many sellers have, and understands the issues faced with international returns. Lorna is responsible for overseeing the shipping operations from our hub partners to the retailers and keeping the MD in check.
Mark’s background includes running various businesses for over 20 years with over 18 of those years in retail and e commerce. Mark founded Ezi Returns after experiencing the challenges of expanding an eCommerce business internationally first hand. Mark’s role varies from the strategic development of the business down to day to day duties ensuring he keeps a firm understanding of Ezi customers needs. Marks aim - to simplify the complicated world of logistics!
Our Hub Locations
The other members of the Ezi team are based at our partner hubs and are dedicated to bringing the best possible service to you.
Our Italian returns address is located with a logistics company in Milan with many years experience in domestic and international shipping
Our Polish returns address is located with an experienced logistics company in Warsaw, Poland and has worked with Ezi Returns from summer 2019
Dutch, German, English
Dutch, German, English
Our Mexican returns address is located with an experienced logistics company in central Mexico offering returns and fulfillment from summer 2019.
Interested in working as an Ezi Returns Hub?
As a fast growing, ambitious business we are always looking for reliable partners to work with as returns receiving hubs. We work with various types of business who are all focused on delivering a great service and as we expand our network we would be interest in working with businesses in logistics, e commerce, especially.