Ezi Returns

New UK Label Options

By Fay

We’re excited to introduce our new label service in the UK through Asda2You, offering lower-priced labels, a large drop-off network, and a convenient returns experience for your customers.

The new Asda2You labels will be available at £3.85 per label.

If you already offer Free Post labels i...

07.04.25 12:23 PM - Comment(s)

Shipping items cross-border between USA and Canada

By Fay

Due to the new regulations under discussion regarding shipping items cross-border from Canada to USA and vice-versa, there may be some delays with these shipments.

We thank you for your patience and understanding whilst we work around these new rules.

19.03.25 01:06 PM - Comment(s)

Job Opportunity: Head of Shipping Operations

By Fay

Ezi Returns is an international enterprise offering a worldwide returns solution for online sellers who are involved in cross border trade. We are a registered business in the UK and work with key partners in 19 countries and growing.

Ezi Returns are looking to appoint a Head of Shipping ...

17.02.25 09:06 AM - Comment(s)

Important updates regarding Return Label Services and your Label Portal

By Fay

Price changes to return labels

Our label providers have given notice of some small price increases which will take effect from 15th February.

We have absorbed some of the increases and delayed the implementation date to give you time to change your local selling prices if you charge your custome...

05.02.25 03:51 PM - Comment(s)

Scheduled Label Portal Downtime

By Fay

Please be advised that there will be some planned downtime for our Label Portal next Monday 3rd February at 06:00 GMT / 07:00 CET.

This is in order to carry out some necessary updates, and is expected to last approximately 30 minutes.

Thank you for your patience.

30.01.25 11:08 AM - Comment(s)

Important changes to Evri UK return labels

By Fay

Due to the poor service and the fact Evri have not settled any claims for lost packages with us, we are looking to replace this service by the end of January.

Please note that from the 1st January 2025 the price for Evri labels will increase to £5.95. This service is only suitable for package sup to ...

12.12.24 12:07 PM - Comment(s)

General Product Safety Regulations (GPSR )

By Fay

These regulations affect all non-EU based sellers who ship or sell goods into the EU and Northern Ireland and introduce more stringent rules surrounding product safety and traceability for goods. Please find further information here.

This includes the need for a Responsible Person (RsP) based in...

11.12.24 08:40 AM - Comment(s)

Peak Season Courier Pricing

By Fay

Please note that between November and January some couriers charge a surcharge.

This is due to the increased costs of labour, operating expenses, and transport at this busy time of year.

The increases are shown in the table below.

Thank you for your understanding.

10.12.24 03:08 PM - Comment(s)

New 2025 Pricing

By Fay

Our 2025 pricing takes effect from 1st January. As always, we try to ensure Ezi Returns is the most cost effective returns solution for our online sellers. Some of our fees have increased slightly and for some we have absorbed increases to keep them the same for you. We have also introduced a tiered...

29.11.24 12:36 PM - Comment(s)

Label Portal 'Days Since Order' Update

By Fay

The 'Days Since Order' field on the Label Portal, which limits the orders that can be processed based on the date now works with Shopify integrations.

When your customer tries to process a return after the days specified, a message will appear:

“Your return request has exceeded the maximum number of d...

28.11.24 12:13 PM - Comment(s)

Categories

Tags

New UK Label Options

We’re excited to introduce our new label service in the UK through Asda2You, offering lower-priced labels, a large drop-off network, and a convenient returns experience for your customers.

The new Asda2You labels will be available at £3.85 per label.

If you already offer Free Post labels i...

Shipping items cross-border between USA and Canada

Due to the new regulations under discussion regarding shipping items cross-border from Canada to USA and vice-versa, there may be some delays with these shipments.

Job Opportunity: Head of Shipping Operations

Important updates regarding Return Label Services and your Label Portal

Price changes to return labels

Scheduled Label Portal Downtime

Important changes to Evri UK return labels

General Product Safety Regulations (GPSR )

Peak Season Courier Pricing

New 2025 Pricing

Label Portal 'Days Since Order' Update

Categories

Tags

We’re excited to introduce our new label service in the UK through Asda2You, offering lower-priced labels, a large drop-off network, and a convenient returns experience for your customers. The new Asda2You labels will be available at £3.85 per label. If you already offer Free Post labels i...

Due to the new regulations under discussion regarding shipping items cross-border from Canada to USA and vice-versa, there may be some delays with these shipments.

Price changes to return labels

We’re excited to introduce our new label service in the UK through Asda2You, offering lower-priced labels, a large drop-off network, and a convenient returns experience for your customers.

The new Asda2You labels will be available at £3.85 per label.

If you already offer Free Post labels i...