Ezi Fulfillment

Unlock the power of effortless fulfillment with Ezi Fulfillment, a premier service powered by the trusted Ezi Returns network

Book a free demo

How it works

We’ll expertly receive, securely store, meticulously pick, pack, and ship your orders to delighted customers. Say goodbye to fulfillment headaches and focus on scaling up your business while we ensure seamless operations behind the scenes.

Experience the convenience of Ezi Fulfillment today.

Our fulfillment software allows you to seamlessly integrate your selling channel, view stock, order statuses, and various other reports.

Ship your goods to us

    Create a pre-alert on your portal to notify us of the stock that is arriving

    Ship goods to us at your cost in unmixed boxes if possible

    For box shipments, each box must have a barcode to scan which we will record (courier tracking ref is acceptable)

    The maximum box dimensions are 70x50x50cm or 80x60x40cm, and the maximum weight is 25kg

Ezi arrival

Upon arrival of your goods, we will:

    Scan outer box reference

    Open box and count or scan all items

    Update stock on your portal

    Report any shortages or damaged items and quarantine them
Order processing

Your orders can be automatically updated through an API connection, or uploaded via data import. The typical information required for orders is:

    Customer name, address, telephone number, and email

    Item SKU/barcode

    Item name(s)

    Order number

Check, pick, pack, + ship

    Orders received by 11am local time are usually shipped same day

    Orders submitted after that time may be shipped the following working day

    Orders are packed in packaging specified that will be discussed with you at the start of the agreement

    Orders are shipped with tracking references entered onto the software

    Most shipping methods used are 1 to 3 day services

    Dispatch confirmation and tracking number will automatically be updated on your selling channel via the API for B2C fulfillment

How to get started

Click the button below to complete our fulfillment quote form. 

Once the application is completed, we will proceed with the set-up process and give you access to your portal, as well as our returns addresses. 

Get started now

Notes on Ezi Fulfillment

Our return service is available to retailers using our fulfillment services, no other account fee payable just the processing fees for any returns we receive and process.

Shipping restrictions
EU based stock orders can only be shipped within EU.
USA based stock orders can only be shipped within USA.
Canada based stock can only be shipped within Canada.
Australia based stock can only be shipped within Australia.

From October 2023 we will be offering cross border fulfillment shipping.

We will discuss with you at the time of setting up your account the packing required for your orders. Any other packaging required can be supplied by you or we can provide a quote for us to supply.

Sales taxes and VAT
It is your (the retailers) responsibility to ensure you are complying with the relevant tax/VAT regulations in the country where the sale is conducted and/or stock is located. We can help get you started by referring you to tax compliance companies to help set you up and manage your tax affairs correctly. Please ask for more information.

Please note many countries are enforcing VAT and tax compliance and in some cases we are duty bound to ensure sellers are correctly registered and imports are recorded and paid for correctly.