Contents
- Adding users
- User types
- Enabling two factor authorisation (2FA)
Adding Users
You can add as many users as you need
Go to Account Admin in the top bar menu, and click on Manage Users
Click Add User in the top right hand corner
Complete all the details to add your new user.
(Please use a password that contains at least 8 characters including at least one capital letter, one number, and one special character)
Send your new user the following link:
along with their Username and Initial Password which they can change once they log in
User Types
We currently have two user types with different permissions.
However, this feature is in development and we hope to add more user types with more functionality soon.
Customer Staff:This user type should be used for your employees who need access to monitor day-to-day functions, including managing and monitoring returns, orders, inventory, and shipments only.
Customer Admin: Use this user type for anyone that needs to manage account functions including adding & managing users, finance, and general management of the account.
Enabling Two Factor Authorisation [2FA]
For better security, we recommend enabling two factor authorisation for your users through an app such as Google Authenticator
How to enable two factor authorisation:
Click on Manage Users
Then Edit User
Tick to enable 2FA
Login as that user
You'll see a QR code (QR code only shows that time during initial setup)
Scan into the Google Authenticator app (or whichever one you have chosen to use)
Enter the code you see
You'll then be logged in, and will need to enter your code each time you log in again.
On the list of users, you'll see a blue 2FA tag next to any user that has 2FA enabled.
