Please note: our policy is to make unwanted items available for donation to local charities wherever possible to avoid waste ending up in landfill.
You will first need approval for disposal requests from one of the Ezi team, and we will need to know what type of products you are requesting disposal/donation for. Disposal charges will apply to cover the costs involved in locating and sorting items.
Go to Request in the top bar menu
Select the hub you want to ship to, and click Disposal (even if you want to donate)
You will then see your available items in the selected hub.
From here, you can search using the box reference, barcode, or SKU.
If you'd like to select multiple items, you can click into the blue 'In Stock' number and select which specific item you want
Enter the quantity of each item you would like to dispose/donate, and press the green + icon to add it to the request.
When you have added all the items to the order, press Continue
On the Finalise Request screen, enter any additional information
Press Create Disposal Request, and your request summary will display
Ezi Tip:
A list of all your shipments and requests can be found by going to Reports, and selecting Outgoing from the drop down menu. You can use the advanced search filter by various criteria, including Type.
