EZI CUSTOMER USER MANUALS
How to update shipments: seller status and notes
The seller status and notes are available for you to edit and use in order to manage your returns in our portal. You can apply your own status and notes individually or in bulk.

There are two ways to edit the Seller Status and Seller Notes: individually or in bulk.

​How to edit Seller Status and Notes on individual shipments

From your Incoming Report, click on the Ezi ID of the shipment you want to edit
Under Seller Status on the right hand side, click the Edit button
You can then select the desired Seller Status from the drop down menu, and type in any notes in the allocated Seller Notes box. 

Click Update to confirm the changes

​How to edit Seller Status and Notes on bulk shipments

Select the shipments you'd like to amend from the Incoming Report using the tick boxes on the left hand side
Scroll to the bottom of the page and select 'Update Seller Status/Notes' from the drop down menu, then click 'Submit'
You can then select the desired Seller Status from the drop down menu, and type in any notes in the allocated Seller Notes box

Click Update to confirm the changes
You can find your updated shipments in the Incoming Report
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