Returns Solution in India

Our Indian returns address is located just outside of Mumbai, and is run by an experienced logistics enterprise offering the full range of Ezi services since Spring 2022.

Languages: Hindi and English

Basic Returns

Standard Returns

Grading Returns

FBA Returns

FBA Prep

Resell Service

Fulfillment Service

Ecommerce returns are a major challenge for online sellers in India. According to various sources*, the return rate of online orders in India ranges from 25% to 40%, depending on the payment method, product category, and season. This can result in high costs, customer dissatisfaction and lost sales for ecommerce businesses.

That's where Ezi Returns can help. We are a leading provider of reverse logistics solutions for international ecommerce sellers, including India. We offer end-to-end services such as pick + pack, inspection, quality check, repackaging, storage, and reshipping of returned products. We also help sellers earn from their returns via their Resell service. 

Ezi Returns helps ecommerce sellers save time, money, and hassle while improving customer loyalty and retention. Keep reading to find out how Ezi Returns can help you optimise your returns management in India.

*Sources: Statista, Instamojo

Basic Returns Service in India

Ezi Returns' Basic Returns service offers hassle-free returns for your customers. With a simple and efficient process, your customers can initiate returns effortlessly, while our dedicated team takes care of the rest. This service ensures a positive shopping experience, helping you build trust and loyalty among your clientele. You can find out more about our Returns Service here.

Standard Returns Service in India

For a more comprehensive returns solution, choose Ezi Returns' Standard Returns service. With improved tracking and faster processing times, this package goes beyond the Basic service to provide in-depth return analytics. Gain valuable insights into your returns patterns and make informed decisions to enhance your overall business performance. You can find out more about our Returns Service here.

Grading Returns Service in India

Ezi Returns' Grading Returns service caters to sellers dealing with products that require careful inspection and grading before resale. Our expert team meticulously assesses the condition of returned items, allowing you to accurately list them for resale. Maximise the value of returned products and reduce losses due to misrepresentation. You can find out more about our Returns Service here.

FBA Returns Service in India

For sellers utilising Amazon's Fulfillment by Amazon (FBA) in India, managing returns can be complex. Ezi Returns simplifies the process with our specialised FBA Returns service. We handle return shipments directly from Amazon's fulfillment centres, ensuring a smooth and efficient returns management process in line with Amazon's standards. Focus on growing your business while we take care of the returns logistics. You can find out more about our FBA Service here.

FBA Prep Service in India

Product preparation is essential for FBA sellers to meet Amazon's strict guidelines. Ezi Returns' FBA Prep service ensures your products are meticulously prepared for storage and shipment to Amazon's fulfillment centers. Rest assured that your products comply with all FBA requirements, reducing the risk of delays or penalties. You can find out more about our FBA Service here.

Resell Service in India

With Ezi Returns' Resell Service, you can turn returned inventory into profitable opportunities. Our team assesses the condition of returned items and identifies those suitable for resale. Recover revenue from returned products that might otherwise go to waste.

Fulfillment Service in India

Ezi Returns' Fulfillment Service supports your entire order fulfillment process. From storage to packing and shipping, our efficient services ensure prompt and accurate deliveries to your customers. Outsource your fulfillment operations to us and focus on growing your business without worrying about order processing complexities. With our Indian Fulfillment Services, Ezi Returns offers specialised solutions tailored to the unique requirements of the Indian market. Leverage our local expertise and infrastructure to enhance your order fulfillment, returns management, and customer satisfaction within India. Find out more about Ezi Fulfillment here.

Ezi Returns is your trusted partner in India for optimising returns management and enhancing your e-commerce business. Our comprehensive range of services, including Basic Returns, Standard Returns, Grading Returns, FBA Returns, FBA Prep, Resell Service, and Fulfillment Service cater to the diverse needs of e-commerce sellers. Embrace the convenience and efficiency of Ezi Returns today to streamline your returns process and propel your business forward with Indian Fulfillment and 3PL services.