Manage your returns
See where you’re returns are, how many you’ve got, and action them right from your portal
View your shipments
See where your shipments are and what’s en route to you
Submit customs data
Submit the required documents for your shipments and keep them organised
Resell items
Want to earn from your returns? Resell them with the Ezi portal
Set up new users
You can add as many users as you require with different permission levels available
Billing activity
Check your invoices and credit notes at a glance
Data analysis
Analyse your data with our Reports feature
Latest news
Keep up to date with the Ezi portals’ latest software updates and hub news
Help manuals
Not sure how to utilise some of the portal’s features? We have plenty of manuals to help
Coming soon
The following areas are currently under development to help improve the new Ezi software even further:
- Track a missing parcel: If a parcel looks like it has arrived but is not showing in your portal you will be able to submit a request to see if it has been received and processed under our 'Query' holding account and claim the parcel or determine whether it has actually arrived with us or not. We sometimes receive parcels that are incorrectly addressed or with no information meaning we do not know which seller it belongs to.
- Request a job: A powerful function will be available for certain sellers who require jobs completing such as re-labelling items, re-packaging, sorting or other bespoke rework of their products.
- Improved look + design: The design has deliberately been left in a functional mode for development purposes to ensure we concentrate on getting the functionality correct.
- More Integrations: We will be adding more integrations over the rest of 2023 including Amazon, X-Cart, Big Commerce, Magneto and more, to ensure returns and FBA data is improved and order flows are automated for resell and fulfillment purposes.
- Product Management: We require all sellers to either integrate with us or make your product database available to us so you can benefit from certain service improvements.
View more help manuals to help guide you through your Ezi Portal by clicking 'View other help pages' below
You can find this menu at the bottom of every manual page to help you navigate through them
