ezireturns.com

Returns Pricing

Our Returns pricing is made up of three parts: Monthly Account Fee, Processing Fee, and Consolidation/Shipping fee. We have also introduced a tiered pricing system on a per country basis. Please see below for more details.

Customer Returns
Return Label Services
FBA Services
Fulfillment Services
Charity Donation or Liquidation

Customer Returns

Our Returns pricing is made up of three parts: Monthly Account Fee, Processing Fee, and Consolidation/Shipping fee.

The latter two are based on a tiered pricing system which is explained below.

How does tiered pricing work?

The tiered pricing is charged on a per hub and per use basis.

For example, if you utilise our Ezi hubs in UAE or Switzerland you will be charged the tier 3 pricing for the returns processed within those hubs, and tier 2 pricing will be applied to returns processed in Mexico and India. Processing in all other countries will be charged under the tier 1 pricing rates.

Monthly Account Fee

A standing monthly account fee is charged. Choose from Europe, North America & Rest of World or an all inclusive Worldwide Account

Processing Fee

Return fee per item. You can choose from a variety of service levels to suit your needs, and offer different ones in each country

Consolidation & Shipping

We consolidate your items, and you are charged a box/pallet consolidation & prep fee plus the shipping charge

Labels are also available if required for providing postage paid labels to your customers, you can find out more about this here.
Prices shown below are effective from 1st January 2026 to 31st December 2026.

GBP
USD
EUR
GBP
Shipping Fees EU to UK mainland using Ezi Consolidated Services
The rates below are in place from 28th October 2024 but are subject to change at any time.
Rates include door to door delivery and customs clearance fees as returned goods without VAT and duties .		GBP excl. VAT
Standard Box up to 20kg volumetric weight
From DE

£27.25 Per box
Large Box - Greater than 20kg volumetric weight
From DE

£31.95 Per box
Pallets
From DE

£268.00 Per pallet
USD
EUR
FBA Pricing
Return Label Pricing
See Full 2026 Pricing
Ezi Returns offer local return addresses in Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, UAE, UK & USA; with more countries being added continuously. With over 18 years of retail and ecommerce selling on various channels and into various markets both in store and online,  we feel we fully understand the issues faced by both customers and retailers in handling returns quickly, efficiently and at a cost-effective price.

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