Some time ago we requested sellers to stop using the Sweden returns address.
Please note that any item arriving there from 1st January 2024 will not be transferred to Germany as the Swedish address is no longer in use for us.
If you wish to download any data we recommend doing so now.
Don't worry - we will still have access to data ourselves for several months beyond this date and can assist if you need any information.
All our hubs have been processing on the new Ezi software since 1st August or earlier in some&...
In March 2023, we changed our FBA service conditions and informed sellers of general changes to these which included the clarification of storage for certain stock we hold such as FBA removals.
Due to the change in Ezi Software, we have not invoiced or charged for storage of your FBA stock until Octo...
Due to our continued expansion Ezi Returns are looking to appoint a Shipping & Customs specialist to join the shipping team to assist with running the shipping operations in Ezi Returns, initially in liaison with the Director.
The role will ...
Our Florida hub is currently experiencing delays in processing due to an unprecedented increase in return volumes in addition to severe delays from USPS deliveries. This has been compounded by snow storms and COVID issues. Currently we cannot answer any queries at this time while they ...
Our fees are reviewed and new fees take effect on the 1st January each year.
2022 Pricing is now available for customers to view within their customer portal.
A summary of the 2022 rates is also available on the website pricing menu.
As always Ezi Returns aim to be the most cost effective and
M...
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