Sweden Return Address

By Fay

Some time ago we requested sellers to stop using the Sweden returns address.

Please note that any item arriving there from 1st January 2024 will not be transferred to Germany as the Swedish address is no longer in use for us.


Please ensure the address is removed from ALL your sales channels immediatel...
18.01.24 04:48 AM - Comment(s)

Old Ezi Portal is being disabled

By Fay

If you wish to download any data we recommend doing so now.

Don't worry - we will still have access to data ourselves for several months beyond this date and can assist if you need any information.

All our hubs have been processing on the new Ezi software since 1st August or earlier in some&...

10.11.23 10:05 AM - Comment(s)

FBA Storage Fees

By Fay

In March 2023, we changed our FBA service conditions and informed sellers of general changes to these which included the clarification of storage for certain stock we hold such as FBA removals.


Due to the change in Ezi Software, we have not invoiced or charged for storage of your FBA stock until Octo...

10.11.23 10:02 AM - Comment(s)

New Canada Address

By Fay

We are pleased to announce an upgrade to our address in Canada. Whilst our Canadian hub partner remains the same, we are upgrading the warehouse in order to expand and offer the full range of Ezi services and fulfillment operations.

Please update your returns address now on all sales channels, rememb...
05.10.23 10:07 AM - Comment(s)

Changes to the Ezi Resell service

By Fay

The Resell Service has proved very popular, enabling sellers to turn returned goods into sales and profit. However, the existing Ezi software was not originally designed with this purpose in mind. We are now introducing our new software which w...

21.06.23 09:50 AM - Comment(s)

New Mexico Address

By Fay

We are pleased to announce a move to a new partner in Mexico! This will allow all Ezi services and fulfillment operations to expand.

Please update your returns address now on all sales channels, remembering if you use FBA to update your removal address too.

Our Mexico Return Labels have been updated t...
12.06.23 01:05 PM - Comment(s)

New Canadian Returns Address

By info

We are pleased to announce a move to a new partner in Canada that will allow all Ezi services and fulfillment operations to expand and some exciting opportunities for sellers wanting to move stock into North America.

Please update your returns address now on all sales channels remembering i...

29.03.23 12:01 PM - Comment(s)

Temporary Issue with The Netherlands Hub

By info

Due to a recent change in management at the NL hub, coupled with staff shortages due to annual leave, there is a temporary backlog in processing returns and shipments.
10.03.23 11:56 AM - Comment(s)

White Label World Expo - ExCeL London

By info

Source new products, services, and opportunities from around the world, all in a single location.

The White Label World Expo brings together every type of business you could need to run your eCommerce store.

Find us on Stand WL822 on both days and say hi!

We'd love the chance to meet face to face and...

23.02.23 08:24 AM - Comment(s)

Continuing Issues with USPS at the USA Florida hub.

By info

We are aware of a number of issues due to USPS services and processes which have been in a state of chaos and disarray for some time in Miami. Unfortunately this is still continuing.

Our USA hub is receiving cages of parcels some weeks AFTER the tracking states it has been delivered. They are also re...
02.02.23 08:27 AM - Comment(s)