Our Florida hub is currently experiencing delays in processing due to an unprecedented increase in return volumes in addition to severe delays from USPS deliveries. This has been compounded by snow storms and COVID issues.   Currently  we cannot answer any queries at this time while they ...

Our fees are reviewed and new fees take effect on the 1st January each year. 

2022 Pricing is now available for customers to view within their customer portal.
A summary of the 2022 rates is also available on the website pricing menu.

As always Ezi Returns aim to be the most cost effective and
M...

DEAR CUSTOMERS, PLEASE CHECK YOUR RETURN ADDRESSES ARE UP TO DATE TO AVOID ANY ISSUES NOW.
YOUR ADDRESSES  PAGE IS AVAILABLE FROM YOUR CUSTOMER PORTAL DASHBOARD OR HELP MENU.

USA FLORIDA 1ST LINE OF ADDRESS CHANGE 25TH MAY

SWEDEN RETURNS ADDRESS CHANGE FROM 1ST MARCH.
ITALY RETURNS ADDRESS CHANGED...

Due to the travel bans and border closures in addition to the existing problems to and from the UK / EU, we expect most of our shippers of boxes and pallets to be severely affected with delays and cancellations. This is of course out of our control and we are unable to provide any information on how...

Due to our continued expansion Ezi Returns are looking to take on a Logistics & Operations specialist to co-ordinate and develop 2 areas within the company.

• Logistics. To administer and develop our shipping processes globally by working with couriers, shipping companies and hub partners to delive...

As a result of the rapidly changing circumstances around the Corona virus crisis please see below on how Ezi Returns services may be affected. Further down the page we are reporting  any known issues specific to each country that will be updated regularly.

General Issues and advice o...

Please be aware that some shipping and postal services are suffering disruption in certain areas of Italy due to the Coronavirus outbreak.

This may affect the ability for delivery of orders to certain customers using fulfillment or resell services to addresses in these restricted areas.

Currently this...

As of the 1^st January 2020, the Polish Tax Authorities have changed the way they receive VAT payments. Up until the 31^st December 2019, payments were made into one centralised bank account in Poland where payment references would need to be used in order to match individual VAT paymen...