As a result of the rapidly changing circumstances around the Corona virus crisis please see below on how Ezi Returns services may be affected. Further down the page we are reporting  any known issues specific to each country that will be updated regularly.

General Issues and advice o...

Please be aware that some shipping and postal services are suffering disruption in certain areas of Italy due to the Coronavirus outbreak.

This may affect the ability for delivery of orders to certain customers using fulfillment or resell services to addresses in these restricted areas.

Currently this...

As of the 1^st January 2020, the Polish Tax Authorities have changed the way they receive VAT payments. Up until the 31^st December 2019, payments were made into one centralised bank account in Poland where payment references would need to be used in order to match individual VAT paymen...

In our quest to offer the best value return service available we are pleased to announce that over the past few months we have put in place lower shipping rates from Italy earlier this year and from May 2019 lower rates came into effect for shipments from France to other EU countries.

Our new website has been designed to clearly describe the sometimes complex world of International return solutions to potential new and existing retailers.

The new site will integrate with other Ezi software systems like our customer portal and will also feature a growing resources section where we ...

Ezi Returns is pleased to add Local returns addresses and processing partners in Switzerland, Netherlands and Portugal. The addition of these important growing e commerce markets along with further new countries later this year will further establish Ezi Returns as the one stop solution for your int...

We have added a quick look up facility so you can see which of our hubs are closed on certain dates throughout the year for public holidays resulting in hubs being closed and therefore non operating days. see here