New Canadian Returns Address

By info

We are pleased to announce a move to a new partner in Canada that will allow all Ezi services and fulfillment operations to expand and some exciting opportunities for sellers wanting to move stock into North America.

Please update your returns address now on all sales channels remembering i...

29.03.23 12:01 PM - Comment(s)

Temporary Issue with The Netherlands Hub

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Due to a recent change in management at the NL hub, coupled with staff shortages due to annual leave, there is a temporary backlog in processing returns and shipments.
10.03.23 11:56 AM - Comment(s)

White Label World Expo - ExCeL London

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Source new products, services, and opportunities from around the world, all in a single location.

The White Label World Expo brings together every type of business you could need to run your eCommerce store.

Find us on Stand WL822 on both days and say hi!

We'd love the chance to meet face to face and...

23.02.23 08:24 AM - Comment(s)

Continuing Issues with USPS at the USA Florida hub.

By info

We are aware of a number of issues due to USPS services and processes which have been in a state of chaos and disarray for some time in Miami. Unfortunately this is still continuing.

Our USA hub is receiving cages of parcels some weeks AFTER the tracking states it has been delivered. They are also re...
02.02.23 08:27 AM - Comment(s)

Ezi Returns USA New Jersey address change -

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We informed all sellers using our USA new Jersey address in December 2022 that our partners who operate the New Jersey returns address is being closed down in early 2023.

Their decision, which was a surprise to us, is due to various reasons around their own business and not to do with&...
22.12.22 02:42 PM - Comment(s)

Shipping Rate Increases from EU to UK - effective from 28th October 2022

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Please note due to increased costs from  transport companies, some shipping rates have been updated from EU countries to the UK on  our consolidated services from 28th October. Rates exclude VAT but include door to door shipping & customs clearance as returned goods exempt of taxes ...
27.10.22 10:56 AM - Comment(s)

USPS Return Labels peak period Surcharge

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Please note that all USPS return labels used from 1st November 2022 to 31st January 2023 will incur a peak period surcharge of £0.70 / 0.80 euros / $0.80 per label in addition to the prices shown on our labels price list.

The carriers impose this charge due to an increase in staff and warehouse ...
28.09.22 10:32 AM - Comment(s)

Check your Return addresses now. IMPORTANT

By info

Occasionally we have to move our returns hub addresses due to either existing partners moving to new larger / better premises or we may need to appoint a new partner to continue our expansion and improve services. 

Action required
Please check noweach of your ...
18.07.22 08:24 AM - Comment(s)

Vacancy for Shipping and Customs Specialist

By info

Due to our continued expansion Ezi Returns are looking to appoint a Shipping & Customs specialist to join the shipping team to assist with running the shipping operations in Ezi Returns, initially in liaison with the Director.


The role will ...

15.04.22 10:26 AM - Comment(s)

Delays at the Florida Hub

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Our Florida hub is currently experiencing delays in processing due to an unprecedented increase in return volumes in addition to severe delays from USPS deliveries. This has been compounded by snow storms and COVID issues.   Currently  we cannot answer any queries at this time while they ...

04.02.22 06:52 AM - Comment(s)