Ezi Returns

NEW Services in Austria and Italy

By Fay

We're pleased to announce the launch of our new services: DPD Austria Returns service available from the 10th July 2026, and Poste Italiane service available from 14th July 2026.

These new services provide a more cost effective returns solutions within Austria and Italy, providing you with competitiv...

14.07.26 11:20 AM - Comment(s)

Return Labels: Increases Due to Fuel Surcharges

By Fay

Due to current market conditions, many carriers have introduced significant fuel surcharges. While we have absorbed these increases on our return labels over the past few months, we have no alternative but to pass on them meaning most return labels fees are increased from 1st July 2026. Please see h...

03.07.26 12:44 PM - Comment(s)

NEW: Label Portal API

By Fay

Introducing the Label Portal API

We're excited to announce the launch of our new Label Portal API, bringing all the benefits of our Label Portal directly into your own systems and workflows.

Designed to streamline returns management and reduce manual processes, the API allows you to integrate key Labe...

03.07.26 12:42 PM - Comment(s)

NEW: Austria Hub

By Fay

We're so excited to announce that we have a new returns address and partner in Austria! Our Austrian returns address and warehouse will be offering all Ezi services. All customers on our European account will have Austria enabled automatically.

Return labels within Austria will be available by 1st Ap...

23.03.26 07:37 AM - Comment(s)

NEW: Quick Labels

By Fay

We are excited to announce our new Quick Labels feature for our Ezi Label Portal users!

Perfect for busy teams and one-off requests.

See how it works here.

UPDATE: Generate return labels for unknown items
Some marketplaces now require sellers to include a return label inside outgoing packages, even when...

12.03.26 02:01 PM - Comment(s)

New 2026 Pricing

By Fay

As we continue to enhance our platform and deliver more value to your business, a few adjustments are being made to our 2026 pricing to ensure we can keep providing the level of service and innovation you rely on.

As always, we try to ensure Ezi Returns is the most cost effective returns solution for...

01.12.25 10:46 AM - Comment(s)

Portal Disruptions Due to Cloudfare Outage

By Fay

You may experience some disruptions within your Ezi Portal at the moment due to problems affecting major internet infrastructure firm, Cloudflare.

This is a widespread issue but we apologise for any inconvenience this may cause.

Thank you for your patience and understanding.

18.11.25 03:02 PM - Comment(s)

Just launched: Ezi's NEW Label Portal!

By Fay

We are excited to announce the new Ezi Returns Label Portal is here with new features, more customisation options and settings to improve your returns experience.

The roll out will begin next week (w/c 27th October) in batches, so you'll be emailed when your label portal is due to be switched ov...

24.10.25 10:36 AM - Comment(s)

USA UPS De Minimis Processing Times

By Fay

The suspension of de minimis exemption for low-value shipments (under 800.00 USD) has resulted in more shipments requiring formal customs clearances, which has led to increased processing time for UPS.

Whilst there is no further action required by our sellers, packages being exported to the US must r...

01.10.25 08:26 AM - Comment(s)

USPS Label Issues

By Fay

We have recently had an issue with USPS labels being returned to some customers due to a zip code change in our US Miami hub.

As the disruption has continued for an unacceptable period, we decided to move to another provider for USPS return labels to address the ongoing problem which are now live and...

18.09.25 11:06 AM - Comment(s)

Categories

Tags

NEW Services in Austria and Italy

Return Labels: Increases Due to Fuel Surcharges

NEW: Label Portal API

NEW: Austria Hub

NEW: Quick Labels

New 2026 Pricing

Portal Disruptions Due to Cloudfare Outage

You may experience some disruptions within your Ezi Portal at the moment due to problems affecting major internet infrastructure firm, Cloudflare.

This is a widespread issue but we apologise for any inconvenience this may cause.

Thank you for your patience and understanding.

Just launched: Ezi's NEW Label Portal!

We are excited to announce the new Ezi Returns Label Portal is here with new features, more customisation options and settings to improve your returns experience.

The roll out will begin next week (w/c 27th October) in batches, so you'll be emailed when your label portal is due to be switched ov...

USA UPS De Minimis Processing Times

USPS Label Issues

Categories

Tags

You may experience some disruptions within your Ezi Portal at the moment due to problems affecting major internet infrastructure firm, Cloudflare.This is a widespread issue but we apologise for any inconvenience this may cause.Thank you for your patience and understanding.

We are excited to announce the new Ezi Returns Label Portal is here with new features, more customisation options and settings to improve your returns experience.The roll out will begin next week (w/c 27th October) in batches, so you'll be emailed when your label portal is due to be switched ov...

You may experience some disruptions within your Ezi Portal at the moment due to problems affecting major internet infrastructure firm, Cloudflare.

This is a widespread issue but we apologise for any inconvenience this may cause.

Thank you for your patience and understanding.